Import Error Correction

Import Error Correction

Error Correction

Once you have uploaded the document file to the Cygnet Portal (using either Data Exchanger, API  or Manual Upload), follow the steps below to correct any errors identified.

Option 1: Correct Errors Directly on the Portal

  1. Log in to the Cygnet Portal.

  2. Navigate to the Documents module and select Import.

  3. Click on Error.

  4. Use the Doc# filter to enter the specific document number containing the error.

  5. The error details will be displayed — you can edit and correct the errors directly on the portal directly 

Option 2: Correct Errors Using the Downloaded Error File

  1. Download the Error File from the portal in import section and download the processed file.


  2. Open the file, and you will find the errors listed in the Error column. Make the necessary corrections in the respective fields to update the details.

  3. Save the updated file.

  4. Re-import the corrected file into the portal to resolve the errors.

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