E-mail notification not received

E-mail notification not received

How to check in portal if notification has been triggered ? 

• Need to check provided document in cygnet whether that is generated or in “Error”. In import file user had mentioned Mail I’d and mobile number.
• If generated then user need to check in “Notification report” by using appropriate filter of SMS and E-MAIL, Year and Location Name.
• If SMS and E-MAIL has been sent as per notification report then user needs to check in JUNK or SPAM folder of their mailbox. Still unable to find then ask user to connect with their IT team


    • Related Articles

    • Email notification not received

      Error description:- Email notification not received for E-invoice/E-way bill generation. Resolution:- 1. Need to check provided document in cygnet whether that is generated or in “Error”. In import file they had mentioned Mail I’d and mobile number. ...

    • Notification Module

      Overview : The Notification Module is a pivotal component within our system, designed to facilitate seamless communication with your vendors. This module provides a comprehensive 360-degree view of end-to-end notification details, allowing you to ...

    • E-Invoice Generation , View and Print

      Overview: E-Invoicing aims to replace traditional paper-based invoicing systems with more efficient and automated digital processes. It is required for compliance purpose. Key Benefits: E-Invoice automation brings time savings by streamlining the ...

    • Key offerings at Cygnet IRP

      Cygnet E-invoicing offline tool Cygnet E-invoicing tool is a desktop-based application that can be downloaded into any local or virtual machine or server. This tool can be used to register the taxpayer on Cygnet IRP. Activities like Invoice creation, ...

    • Credential not available or incorrect in E-Way Bill

      Check if the API credentials has been added or not for E-waybill and E-invoice in entity for which said error is being faced. If API credentials have not been passed for E-waybill and E-invoice in entity then kindly enter the same and reprocess the ...