Error description and action both will be mentioned in error description in response file.
S.No. |
TYPE OF ERROR |
ACTION |
1 |
Some error occured while generating auth token |
Connect with Cygnet support team to Reset the API password reset. |
2 |
ASN can not be sent as Scheduling Agreement.is not accepted by you. |
Check Purchase order/Scheduling Agreement is in Confirm Status thru FIND -Purchase Order option. |
3 |
Invoice Quantity exceeds even next 10 days Schedule Quantity . |
Contact Your Buyer for changes in Schedule dates/Quantity. Quantity not available in Schedule. Action: Contact Your Buyer for changes in Schedule Quantity." |
4 |
PART REV Level is mandatory |
Part Revision level(PRL)should be of the part that you are supplying to TML. For parts wherever PRL is not available you need to update NA. Entered Gross Price is not matching with PO Gross Price. |
5 |
Quantity not available in Schedule. |
Contact Your Buyer for changes in Schedule Quantity. |
6 |
Entered Net Price is not correct. |
Please check PO Price Details Report for Net Price and correct in Invoice accordingly. |
7 |
ASN can not be sent as Scheduling Agreement is not accepted by you. |
Check Purchase order/Scheduling Agreement is in Confirm Status thru FIND -Purchase Order option. |
8 |
Entered Gross Price is not matching with PO Gross Price. |
Please correct the Gross Price in the Invoice and in the input accordingly. Entered Net Price is not correct. Action: Please check PO Price Details Report for Net Price and correct in Invoice accordingly. |
9 |
Invoice No ********** already exist for same fiscal year in ASN Number 91***566** |
You have already a Invoice number
with ASN combination. Check whether same is correct. If not request
Concern CRDO/GDC/CRS gate to delete the ASN." |
Error 1 :
"connection establish fail because of connected party did not
properly respond after period of time."
Error 2 : "A connection attempt failed because the connected party did not properly respond after a period of time"
Solution Steps : For Error1 and 2
1) Open CVP DSU Application
2) Click Setting Icon button from CVP DSU application Menu bar.
3) Go to the File Import Type and check it the is it selected "FTP" option
4) If it's the "FTP" option selected then do change it with the "API" option.
5) After the selection option, press the "Save" button to save the settings.
6) Now do the restart "Cygnet Vendor Portal DSU" service.
7) Now process the file again.
Error 3 : Some unknown error occurred while upload e-invoice data to TML server.
Error4: Some error occurred while generating auth token.
Solution Steps : For ERROR 3 &4
(We need to reset the password from Red hat and update password in Cygnet vendor portal)
1. Go to https://portal.cygnetvendorportal.in/ the cygnet admin portal.
2. Go to ASN Generation and Click API configuration option.
3. Enter the Vendor code and click on search.
4. Click on Edit option,
5.
Go to the
Red hat link “ Log
in to 3scale-api (tatamotors.com)” and login with Username and password,
6. Enter new password and confirm password.
7.
Enter new
password in Edit API Config Detail > Password and click on submit.