Error Description:
This is not an issue, as the document has already been generated Or the E-way bill has been generated directly from NIC portal.
Resolution:
The user should verify whether the document is already in Generated, Cancelled, or Expired status.
Steps to Correct the Error:
If the document is not visible on the portal, it can be downloaded from the NIC portal by following the steps below:
1. Log in to the Cygnet Portal.
2. Navigate to Documents → E-way Bill.
3. Select the desired Location, Year, and the document using the "Doc#" filter.
4. Click on E-WAY Bill Actions → Download E-WAY Bill from NIC.
5. Select the "Download Type".
6. Enter the E-Way Bill Number in the designated "E-Way Bill Number" field.
7. Click on "Download".
8. Once the download process is complete, the updated status will reflect on the Cygnet portal.