User Restricted to see other users data

User Restricted to see other users data

In case of user is not able to see E-way bills , E-invoices or any type of documents generated by other user that means User has been restricted to access other users data. 

There is one tab in user edit "Restrict User Access " meaning if this is selected then user will be able to see him only on users listing, no other users will accessible  This will restrict user to see other user & their details.

To see data from other users need to disable "Restrict User Access" by following below steps.

Go to User >> edit the user > 






    • Related Articles

    • Users

      User can access this module from Manage Organization > Users option. On clicking the Users menu, user can view the Users list screen as shown below: Admin User can view the list of created Users from the Users list Screen. Admin can utilize below ...

    • Manage Users

      How to manage Users : Admin user can manage the users by clicking on add users and provide the basic details of users and click on Save.

    • Push GSTR-1 Data to GSTN

      Overview: The Cygnet Portal streamlines the process of submitting data to GSTN by enabling one-click push. Benefits: Users can effortlessly push both transactional and summary data with a single click, facilitating the submission of complete GSTR-1 ...

    • Download or Auto-Sync 2A/2B Data

      Overview: Cygnet facilitates the download and auto-sync of GSTR-2A/2B, for smooth and automated reconciliation. Benefits: By auto-sync of GSTR-2A/2B data the system can perform the reconciliation on regular intervals and provides an accurate view for ...

    • Data Sync issue

      Error Description:- GST session expired Resolution:- If you are getting this error than you need to guide the client for the resolution Step to correct the error:- While syncing the data if you encounter with the GST session(available in Entities ...