General
How to transfer call to other Agnet
There are certain scenarios where transfer to the agent is required. Cases be like if customer has already in discussion with Agent and not want to talk with other agent. If Agent was trying to reach the customer but they are busy and dialed back to ...
How to activate deactivate user id for BOB users?
1. Login https://bankofbaroda.cygnetfame.in/ with user id and password. 2. Go to Manage Users & Roles. 3. Search user id in that. 4. click on active sign , below window will open. In that change the status as active or disable or as per request.
How to unlock the user id of BOB user?
1. Login https://bankofbaroda.cygnetfame.in/ with user id and password. 2. Go to Manage Users & Roles. 3. Search user id in that. 4. click on lock sign , below window will open. In that change the status as unlock.