E-Way Bill Is disabled

Resolution:- Please follow the steps below to check if the E-Way bill is disabled:

Steps:

1. Log in to the Cygnet portal.

2. Go to the Dashboard option.

3. Select the Entity option.

4. Copy and paste the GSTIN for which you are receiving the error into the Entities search option.

5. Click on the three-line menu on the right-hand side, select Edit Entity, scroll down, and check the E-Way Bill Generation check box should be checked.

Please refer to the attached Cygnet portal screenshot for guidance on the steps.

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